At Mend Sleep, we know how important it is to find the right mattress for your needs and enjoy restful sleep every night. To help with that, we let you test our mattresses, risk-free, for up to 180 nights in the comfort of your home, and get your money back if things don’t work out, all through a simple, streamline process:
Your Mend mattress will arrive in 7-12 business days.
Each Mend mattress has a trial. The Mend Adapt+ has a flippable comfort layer so you can pick which firmness works best for you. The Mend Adapt is rarely returned. The Mend Renew has a medium feel that fits most people.
With Mend Adapt we recommend you try both firmness’s for at least 2 weeks each. Typically one of the firmness’s should work for you. If not you can request a new insert that may fit your needs better. If none of the firmness’s or mattresses do not suit your needs you can return them for free and get your money back.
In the event of a return we would love to see your mattress donated locally. If that is not possible we can line up a pick up with a recycling partner and you will be fully refunded.
Verified Buyer
We are here to give you 5-star service. That is why we don’t charge any delivery or removal costs.
We will protect your mattress against damages and faults for as long as you have it.
180 Full Nights to decide if Mend will work for you.
We offer flexible monthly finance options - so you can sleep great now and pay as you go.
Mattress Upgrades:
You may request an upgrade from a less expensive mattress to a more expensive mattress with payment of the difference in cost and shipping of $120.
Comfort Insert Changes:
In the event you do not like either firmness on the adapt+ model you may request a firmer or softer insert for a fee of $179. I would not be overly concerned about not liking one of the firmness’ the Adapt comes with. Most people like one of the two!
Yes, most new sheets will be deep pocketed and fit mattresses up to 18-20″. If you had a old set of sheets they may have issues on the Adapt model.
We always recommend a mattress protector to keep you mattress clean and to not get stained which voids the warranty.
Yes, but if you do not want it to ship right away please email us right after you order at hello@mendsleep.com with your order number and when you would like the mattress to ship. Keep in mind it is very hard to align something to land on an exact date since we use UPS for shipments, however, once you shipment tracking is available you can request an exact date through UPS.
Mattress production is generally 3-7 business days depending how busy the factory is. Shipping is typically 3-5 business days.
Mend Mattresses are shipped with UPS.
Under the fire sock you will see a bluish layer and a white layer of foam. The bluish layer will be the softer side. When that layer is up, you will be laying on the softer side.
If you mattress has not shipped yet or it is still boxed the order can be cancelled. Once opened we require 30 days before a return can be made.
Mend offers free returns.
Once you mattress is either picked up or donated you will be refunded the amount you paid for the mattress.
After 30 days if your mattress is not to your liking you can email hello@mendsleep.com to initiate your free return.
Once you mattress ships (typically after 4-7 business days for production) UPS tracking via email.
We ship with UPS, so delivery times would depend on your local driver. Generally it will come close to the same time your other packages are delivered. You will receive tracking to track your order once it ships.
